General Terms and Conditions and Particular Conditions per service

The services are intended for natural persons over 18 years of age with sufficient legal capacity and for legal entities represented by persons with authority to contract. When the User contracts for purposes outside their business or professional activity, they shall have the status of consumer and shall enjoy all the rights recognised in Royal Legislative Decree 1/2007 (LGDCU).

Revicasa provides the following services, whose characteristics and scope are detailed in their respective Particular Conditions:

• Real Estate Technical Inspection (Part II): visual, non-invasive review of the property by a licensed architect or technical architect.
• Status Report (Part III): documentary verification based on official sources. Does not constitute a legal opinion.
• Mortgage Broker Connection (Part IV): free service consisting of the transmission of the User's data to a collaborating mortgage broker.
• Complementary Drone Service (Part V): capture of aerial images by drone as support to the technical inspection.
• Energy Performance Certificate (Part VI): issuance of the EPC by a duly qualified external collaborating technician.
• Urban Planning Report (Part VII): bespoke service provided by a collaborating lawyer with specific contractual documentation.
• Floor Plans (Part VIII): drawing up of plans of the property in CAD format.
• New-Build Technical Inspection (Part IX): inspection at the handover of keys of the new property.
• Expert Report (Part X): technical report for evidentiary purposes issued by a licensed expert.

The services may be contracted independently or in combination. When several are contracted, each one is governed by its own Particular Conditions.

Before the formalisation of the contract, Revicasa provides the information set out in article 97 et seq. LGDCU: characteristics of the service, identity of the provider, total price including taxes, contracting procedure, means of payment, term, right of withdrawal, duration of the contract and complaints procedure.

The User requests information or a quote, Revicasa sends a proposal, the User confirms by expressly accepting the T&C and the corresponding Particular Conditions, Revicasa confirms the booking and, after performance, delivers the report or deliverable. The electronic file of the contract is kept on record and will be accessible to the client upon request.

The applicable prices are those set out in the accepted quote or in the published rates. Unless otherwise indicated, they include the applicable VAT. Any additional expense will be communicated and will require the User's prior acceptance. Revicasa will always respect the price agreed in each specific contract.

Bank card (secure gateway), bank transfer or any other means offered during the contracting process. The invoice is issued in accordance with the applicable tax regulations and is sent by electronic means.

14 calendar days from the conclusion of the contract (articles 102 et seq. LGDCU). Communication by letter, email to administracion@revicasa.com or the form in Annex I.

Exception under article 103.a LGDCU: the right lapses when the service has been fully performed before the end of the 14-day period, provided that the User has expressly consented to its commencement. In case of withdrawal after authorised partial commencement, the User shall pay the proportional part of the service already performed.

Refund: within 14 calendar days following the communication of withdrawal, using the same means of payment.

• Provide truthful and sufficient information.
• Comply with the specific obligations of the Particular Conditions of the contracted service.
• Pay the agreed price.
• Use the deliverables in accordance with their purpose and respect Revicasa's intellectual property rights.

Each service is provided in accordance with the professional rules and state of the art applicable to its nature. Revicasa is liable for direct damages effectively caused by culpable breach. Liability for wilful misconduct, gross negligence or when the law does not allow it is not excluded. The specific regime of each service is set out in its Particular Conditions, which prevail over this section.

The personal data provided by the User, as well as any personal data processed in the context of the services, are governed by Revicasa's Privacy Policy.

The contents of the Website, the technical inspection reports, the Status Reports, the floor plans and, in general, any document delivered to the client are protected by intellectual property rights owned by Revicasa. The deliverables are provided to the client for their personal use in the transaction subject to the service; their reproduction, distribution or public communication for other purposes shall require prior written authorisation.

Revicasa may modify the T&C and the Particular Conditions for justified reasons. Substantial modifications shall be published on the Website and communicated to clients with ongoing services with reasonable notice, the conditions accepted at the time of contracting always prevailing unless the client expressly consents otherwise.

Complaints to administracion@revicasa.com or by postal mail. Revicasa will respond within a maximum period of one month.

European online dispute resolution platform for consumers: https://ec.europa.eu/consumers/odr. Consumers may also turn to the consumer authorities of their Autonomous Community.

Spanish law. B2B: Courts and Tribunals of the city of Madrid. Consumers: the consumer's domicile or, at their choice, the city of Madrid.

If any provision is declared invalid, the remaining provisions shall retain their validity. The affected clause shall be replaced by another lawful one consistent with the economic purpose pursued.

This Part applies when the User contracts the Real Estate Technical Inspection service, in addition to the general T&C.

II.1. Purpose

Visual, non-invasive technical inspection service of the property by a licensed architect or technical architect, with issuance of a technical report describing the apparent condition of the property, observable defects and, where applicable, an indicative estimate of repair costs.

II.2. Nature of the obligation

Best-efforts obligation, not an obligation of result. The inspection is visual, point-in-time and non-invasive, without dismantling, opening, sampling or destructive testing. The report reflects the apparent condition of the property on the date and time of the visit; it does not constitute a prediction of the future behaviour of the inspected elements.

II.3. Concept of material defect

An observable condition that the technician detects as significantly deficient, unsafe, close to the end of its useful life or not fulfilling its intended function. The following are NOT material defects: cosmetic/aesthetic issues, mere obsolescence of functioning elements, subjective preferences, or conditions detectable only with techniques that exceed visual inspection.

II.4. Scope of the service

The inspection covers exclusively the following elements, to the extent that they are accessible and visible:

• Visible constructive elements (structure, envelope, enclosures, joinery, finishes, accessible roofs).
• Installations visible from their terminal elements, without dismantling.
• Apparent presence of damp, fissures, cracks, stains, leans.
• Immediate surroundings visible from the interior or common access points.

II.5. Limitations and exclusions

The following are outside the service and do not give rise to liability: hidden defects not visually detectable (requiring destructive tests, trials, thermography, endoscopies); inaccessible, covered or not permanently installed elements; aesthetic and cosmetic issues; events subsequent to the inspection; suitability of the property for a specific use; market value, marketability or insurability; advisability of the real estate transaction; expected useful life of components; history of the property and previous occupation; verification, legalisation or certification of installations reserved to a qualified technician; common areas not visible from the property; urban planning, registry and legal aspects; regulatory compliance of the property (it is not an ITE/IEE, nor an EPC, nor a final works certificate); hazardous or biological materials (asbestos, lead, radon, legionella, pests); geotechnical and subsoil risks.

II.6. Obligations of the technician

• Carry out the inspection with the professional diligence required of a licensed architect or technical architect.
• Apply Revicasa's internal protocol.
• Remain at the property for the time reasonably necessary.
• Issue the report within 24-48 business hours, save for justified cause.
• Maintain confidentiality and a valid professional civil liability insurance policy.

II.7. Obligations of the client

• Provide access to the property on the agreed date.
• Communicate relevant background information.
• Remove obstacles to visual access or communicate any limitations.
• Pay the price.

II.8. Consultative nature of the report

Technical document supporting the client's decision. It does NOT constitute a recommendation to buy, sell, rent or renovate. The final decision on the transaction corresponds exclusively to the client.

II.9. Liability regime

Direct damages attributable to culpable breach, within the scope of II.4 and excluding II.5. Exclusion of indirect damages (price of the transaction, loss of profit, non-objectifiable moral damages). Quantitative limitation:

• Consumers: to the amount of the claim covered by the valid professional civil liability insurance policy, without prejudice to consumers' non-waivable rights or liability for wilful misconduct or gross negligence.
• B2B: to the amount paid for the service, with a maximum cap equal to the valid insurance policy.

II.10. Use of the report

Private use by the identified client. Save for express authorisation, it may not be transferred to third parties nor used as evidence or expert opinion against third parties.

II.11. Time limit to claim

Written notification: 30 calendar days from knowledge of the event.
Binding judicial or extrajudicial formalisation: 6 months from delivery of the report, without prejudice to mandatory legal time limits in favour of the consumer.

II.12. Cancellation and rescheduling

• More than 5 business days: change at no cost or cancellation with full refund.
• Between 5 business days and 24 hours: change with an administrative cost of €49.90 VAT included; cancellation without refund (amount retained for 1 month).
• Less than 24 hours or non-attendance: no refund, 20% commercial discount on the next contracting.

Maximum waiting time for the technician: 30 minutes from the scheduled time.

NOTICE: The Status Report is a documentary verification service based on official sources. It does NOT constitute a legal opinion, legal advice or expert appraisal. It is not provided by licensed lawyers. For the legal interpretation of the data and for the final decision on the transaction, the client must consult a licensed lawyer or their notary.

III.1. Purpose

Documentary verification of the property through consultation of official sources and delivery of a structured report. Prepared by Revicasa's internal staff with specific training, without such staff providing legal advice or issuing a legal opinion.

III.2. Non-legal nature of the service

The service does NOT include: legal opinion, legal advice on the transaction, recommendations on specific clauses, assessment of evidentiary weight, legal representation, or proceedings before Public Administration on behalf of the client (except for requests for public information). It is a best-efforts obligation; Revicasa applies reasonable diligence in the consultation of sources without guaranteeing complete retrieval when it is not accessible.

When the analysis reveals legal risk, the report will include a warning recommending consultation with a licensed lawyer and/or the authorising notary.

III.3. Scope

• Registry block: Land Registry extract ("nota simple"). If the client provides a current one, it is used as a basis without a new request.
• Cadastral block: Electronic Cadastre Office: cadastral reference, description, year of construction, use, comparison with the Registry.
• IBI and administrative debts block: IBI and other municipal debts, subject to the availability of each Municipality.
• Homeowners' association block: analysis of the certificate under article 9.1.e LPH when provided by the client. Revicasa cannot request it directly from the administrator.
• Basic urban planning block: consultation of the current planning, urban classification, permitted use, accessible files, accessible previous licences.

III.4. Information to be provided by the client

• Full address of the property.
• Cadastral reference, if known.
• Name and, if available, DNI/NIF of the declared holder.
• Client's identifying details.
• Type of intended transaction.
• Relevant previous documentation that the client may have.
• Express acceptance of the Privacy Policy.

III.5. Partial information and inaccessible sources

If a source does not respond or the client does not provide the necessary documentation, Revicasa will deliver the report with the information obtained and will expressly note the limitations. Partial delivery is considered fulfilment of the service, with no right to a refund.

III.6. Staff preparing the report

Revicasa's internal team with specific training in registry, cadastral and urban planning law. It does NOT act as a licensed lawyer in the context of this service. When the analysed content requires action reserved to a lawyer, the report shall be limited to warning of this fact.

III.7. Time limits

• Registry and cadastral blocks: 24-72 business hours.
• IBI, administrative debts and basic urban planning: up to 7 business days.
• Homeowners' association: depends exclusively on the availability of the certificate.

III.8. Modalities

Stand-alone or complementary to the technical inspection. May be contracted by the buyer or by the seller.

III.9. Limitations and exclusions

Truthfulness of statements by third parties; unregistered agreements or documents; hidden defects of the property; physical verification of identity (notary's function); valuation or market value; tax analysis of the transaction; procedural strategy; information subsequent to the date of the report.

III.10. Liability regime

Same regime as Part II (consumers: insurance policy; B2B: amount of the service + insurance policy). There is no breach when the event refers to exclusions (III.9) or when the information not obtained comes from an inaccessible external source. Revicasa is not liable for the consequences of not consulting with a lawyer when the report has so recommended.

III.11. Time limit to claim

Same regime as Part II (30 days notification / 6 months expiry).

III.12. Cancellation

Before the start of consultations: full refund. Once started: the client pays the actions already performed (extracts, certificates, fees), discounted from the refund.

III.13. Processing of third-party data

Revicasa processes personal data of the registry holder and other third parties on the basis of the client's legitimate interest in pre-contractual due diligence (article 6.1.f GDPR), as detailed in the Privacy Policy.

NOTICE: Revicasa does NOT provide credit intermediation services or financial advice. The service consists exclusively of transmitting the User's contact details to a collaborating mortgage broker at the User's request. Free service. Revicasa does not charge the User nor receive any commission, fee or remuneration from the broker or from financial institutions.

IV.1. Purpose

Revicasa makes available to the User a free service for connection with a collaborating mortgage broker with whom it has a non-remunerated collaboration agreement. The service is limited to the transmission of the User's identifying and contact details to the broker so that the broker may, where applicable, contact the User and advise on mortgage products.

IV.2. Nature of the service and exclusion of regulated activities

Revicasa is not a real estate credit intermediary within the meaning of Law 5/2019 (LCCI). Consequently:

• It does not advertise specific mortgage products nor transmit information on financial conditions.
• It does not provide advice, recommendations or solvency assessment of the User or of the product.
• It does not intervene in the negotiation, formalisation or signing of any eventual mortgage contract.
• It does not receive consideration, commission, fee, referral fee, discount or any other remuneration from financial institutions or from the broker.

The activity of the collaborating mortgage broker is subject to its own regulation, including its registration in the corresponding registry of the Bank of Spain when applicable.

IV.3. Operation

1. The User requests the service through the form provided on the Website, ticking the specific consent checkbox.
2. Revicasa transmits to the broker the identifying and contact details provided by the User (first name, last name, email, telephone and, where applicable, data relating to the property).
3. From the transmission onwards, the relationship is established directly between the User and the broker. Revicasa stays out of it.

IV.4. Identity of the collaborating broker

Revicasa will provide the User with the identity and contact details of the collaborating broker prior to the data transfer. The broker will act as an independent data controller under the GDPR, with its own privacy policy and legal bases.

Revicasa may change the collaborating broker at any time; in that case, the new identity will be published on the Website and the User's renewed consent will be requested before any transfer to a different broker.

IV.5. Data transfer and consent

The transfer of the User's data to the broker is carried out on the basis of the User's express consent (article 6.1.a GDPR), collected through a specific checkbox in the contracting form. The consent is free, specific, informed and revocable.

The User may revoke their consent at any time by writing to administracion@revicasa.com; the revocation stops future transfers but does not affect transfers already made. To exercise rights over data already transferred, the User must contact the broker directly.

IV.6. Limitations of liability

Revicasa is in no case liable:

• For the professional conduct of the mortgage broker.
• For the financial conditions that the broker offers or intermediates.
• For the outcome of the financial transaction (approval, denial, conditions, interest, commissions).
• For the commercial treatment given by the broker to the User.
• For the processing of personal data carried out by the broker as an independent controller.

Revicasa acts solely as a free informational intermediary, without generating any agency, mandate or representation relationship.

IV.7. No price, no withdrawal

As a free service of immediate execution (the transfer takes place at the time of consent), the consumer withdrawal regime in terms of reimbursement does not apply. Revocation of consent operates in accordance with section IV.5.

Service provided by Revicasa's internal technician with a valid AESA operational declaration, certified pilot and specific aeronautical civil liability insurance, in accordance with Regulation (EU) 2019/947 and applicable national regulations.

V.1. Purpose

Service complementary to the technical inspection consisting of capturing aerial images of the property by means of an unmanned aerial system (UAS), with the sole purpose of allowing the inspecting technician to analyse elements not accessible from the ground (typically the property's roof) and incorporate the observations into the inspection report.

V.2. Technical and operational characteristics

The operation is carried out with a drone of the open category (subcategory A1) under Regulation (EU) 2019/947, model DJI Neo or equivalent, weighing less than 250 grams. The operation is conducted:

• At low altitude, within the limits legally allowed for the open category.
• In safe weather conditions and with the pilot's permanent direct visibility.
• Exclusively to inspect elements of the property covered by the engagement.
• With duration limited to the time necessary for the capture.

V.3. Authorisations, insurance and regulations

• Revicasa has a valid AESA operational declaration as a UAS operator.
• The pilots hold the A1/A3 training and certification required for the open category.
• Revicasa maintains a specific aeronautical civil liability insurance policy for drones, in accordance with Regulation (EC) 785/2004 and applicable national regulations.
• The operation complies at all times with the rules on airspace use, distance from non-involved persons and geographical zones established by AESA and ENAIRE.

V.4. Limitations

The service may not be provided or shall be suspended in the following cases:

• Restricted, prohibited or operationally limited airspace zones according to AESA, ENAIRE or the Ministry of Defence. In such cases the client may, on their own account and at their own cost, manage specific authorisations; Revicasa will resume the service if such authorisations are obtained.
• Adverse weather conditions (rain, wind exceeding the manufacturer's limit, fog or other circumstances affecting safety).
• Presence of physical obstacles or gatherings of people that prevent safe operation.
• When, in the reasoned judgement of the pilot, the operation entails a risk to persons, property or the drone itself.

In these cases, Revicasa will propose a new date or, if this is not possible and the inspection can be carried out without aerial images, will dispense with the service and refund the amount corresponding to the drone.

V.5. Use and purpose of the images

The captured images are used EXCLUSIVELY for technical analysis by the licensed inspector and incorporation into the technical report delivered to the client. They are NOT used for commercial, promotional, advertising or marketing purposes; for transfer to third parties unrelated to the provision of the service; nor for public dissemination on social media or other media.

V.6. Privacy and incidental capture of third parties

When the images incidentally capture persons, vehicles or neighbouring properties, Revicasa applies reasonable minimisation measures and, before incorporating images into the report delivered to the client, obscures identifying elements (faces, licence plates) when technically possible and proportionate to the purpose.

If a third party requests information about the capture of their image, they may write to administracion@revicasa.com to exercise their rights in accordance with the Privacy Policy.

V.7. Obligations of the client

• Inform Revicasa in advance of any known restriction in the area (proximity to airports, military buildings, critical infrastructure).
• When the property is part of a homeowners' association, inform the association in advance of the drone operation, if so required by the internal regulations.
• Provide access to the area from which the drone will take off and land.

V.8. Liability regime

The general principles of Part I and the specific regime of Part II in relation to the technical inspection apply. Liability for the drone operation is covered by the specific aeronautical civil liability insurance policy in accordance with applicable regulations.

V.9. Price and modality

The drone service is complementary to the technical inspection. Its price is published on the Website or included in the quote. It cannot be contracted on a fully independent basis without an associated technical inspection.

Service for the issuance of the Energy Performance Certificate in accordance with Royal Decree 390/2021, provided by a duly qualified external collaborating technician, who acts as data processor on behalf of Revicasa.

VI.1. Purpose

Visit to the property by a duly qualified external collaborating technician and issuance of the Energy Performance Certificate for the building or dwelling, in accordance with Royal Decree 390/2021, of 1 June, approving the basic procedure for the energy performance certification of buildings.

VI.2. Performance by duly qualified external collaborating technician

The issuance of the EPC corresponds to an external collaborating technician (architect, technical architect, engineer or technical engineer) with the qualification legally required for energy certification, who acts as Revicasa's data processor under article 28 GDPR and following its instructions. The identity of the technician will be provided to the client in the issued report and on the energy label itself.

VI.3. Scope of the service

• Visit to the property and collection of the data necessary for the energy calculation.
• Performance of the calculation and obtaining of the energy rating using a recognised programme.
• Issuance of the Energy Performance Certificate with the corresponding label.
• Delivery of the certificate to the client in digital format.

VI.4. Services NOT included

Unless expressly agreed, the price of the service does NOT include:

• Registration of the EPC with the competent body of the Autonomous Community. Registration is a separate procedure that the client may manage themselves or additionally contract with Revicasa, under a specific quote.
• Advice on energy efficiency improvement measures beyond those that the EPC itself includes as standard recommendations.
• Administrative fees that the competent regional body may require for registration.

VI.5. Validity of the certificate

The EPC is valid for 10 years from the date of issuance, in accordance with article 5.7 of Royal Decree 390/2021, except where the rating obtained is G, in which case the validity is 5 years. The validity may be affected by subsequent regulatory changes or by substantial changes to the property.

VI.6. Information to be provided by the client

• Identifying details of the client and of the property owner (if different).
• Full address and cadastral reference.
• Year of construction of the property and available technical references (plans, previous certificates, specifications document).
• Access to the property on the agreed date.

VI.7. Obligations of the client

• Provide access to the property in conditions that allow data collection.
• Provide the technical documentation available.
• Pay the agreed price.
• Carry out themselves the regional registration procedure when it has not been contracted as an additional service.

VI.8. Time limits

• Visit to the property: on a date agreed with the client.
• Issuance of the certificate: between 5 and 10 business days from the visit, save for justified cause.
• Regional registration (if contracted as an additional service): according to the time limits of the competent body.

VI.9. Liability regime

The issuance of the EPC is carried out with the professional diligence required of the collaborating technician, in accordance with the methodology of the recognised programme used. Revicasa is liable for the contracting and coordination of the service. The collaborating technician is liable for the technical content of the certificate, covered by their own professional civil liability insurance policy.

Revicasa is not liable for the energy rating obtained when this is a consequence of the actual technical characteristics of the property duly measured. The rating cannot be arbitrarily modified.

Service provided on a bespoke basis, case by case, by an external collaborating lawyer. The specific conditions, scope and price are agreed by means of a separate contractual document signed by the client prior to the commencement of the service.

VII.1. Purpose

Urban planning analysis service of the property (land classification, buildability, applicable regulations, files and licences, situation of being outside the planning when applicable), provided by an external collaborating lawyer experienced in urban planning law.

VII.2. Nature of the service

Unlike the Status Report (Part III), the Urban Planning Report does constitute a legal-urban planning opinion issued by a licensed lawyer. Revicasa acts as an intermediary in the contracting of the service; the service is performed and signed by the collaborating lawyer.

VII.3. Case-by-case contracting

Given the heterogeneity of the engagements (situation of the property, applicable regional and municipal regulations, complexity of the analysis), the service is contracted case by case by means of a specific quote and a separate contractual document covering:

• Identity of the collaborating lawyer and their bar number.
• Specific scope of the analysis for the case.
• Delivery deadline.
• Price and method of payment.
• Liability regime and coverage of the lawyer's professional insurance policy.

Until that document is signed by the client, the service will not commence.

VII.4. Data processing

The processing of the client's data and, where applicable, of third parties, is governed by Revicasa's Privacy Policy and by the policy of the collaborating lawyer, who will act as data controller or data processor as specified in the specific contractual document.

Service for drawing up plans of the property carried out by an architect, who takes the measurements at the property itself and delivers the plans in PDF format. It does not constitute a topographic, geodetic or officially certified technical project survey.

VIII.1. Purpose

Drawing up of plans of the property covered by the engagement by an architect, with representation of the layout, surface areas and measurements of the accessible spaces. Plans are delivered in PDF format.

VIII.2. Nature and limitations

• Measurements are taken on site by the architect, using manual means and/or professional laser instruments typically used for interior surveying.
• It does NOT constitute a topographic, geodetic or precision cartographic survey.
• It does NOT constitute a technical project, nor does it replace the official documentation required for the processing of urban planning licences, declarations of works or administrative records.
• The plans are NOT delivered with the visa of a professional association. If the client requires a visa for a specific procedure, this must be contracted separately; Revicasa does not guarantee the acceptance of the plan by the competent professional association.

VIII.3. Deliverables

• Plan(s) in PDF format, at a reasonable and indicative scale, with a basic legend.
• Indication of usable and/or built surface areas as requested.
• Main dimensions of the measured spaces.

VIII.4. Information to be provided by the client

• Access to the property on the date agreed with the architect.
• Previous plans or starting documentation, if available.
• Indication of the intended use of the plan (informational, commercial, renovation budget, etc.), so that the architect may adapt the level of detail of the representation.

VIII.5. Intellectual property

The plans delivered are protected by intellectual property rights owned by Revicasa. Revicasa grants the client a licence to use them for the purposes indicated at the time of contracting. Reproduction, distribution, modification or use for other purposes shall require express written authorisation.

VIII.6. Time limits

Visit and taking of measurements: on a date agreed with the client. Delivery of the plan in PDF: between 5 and 10 business days from the visit, save for justified cause.

VIII.7. Liability regime

Revicasa is liable for significant measurement errors attributable to the architect, within the reasonable tolerance margins for a non-topographic survey. It is not liable for discrepancies between the plan and reality when these arise from elements not accessible or not visible at the time of the visit, nor for the use of the plan for purposes other than those agreed (in particular, for administrative procedures requiring a visa).

Service aimed at buyers of new-build housing, equivalent in nature to the technical inspection of second-hand properties (Part II), adapted to identify defects and draw up a snagging list. Revicasa does NOT intervene in the handover of keys, does NOT interact with the developer and does NOT draft or manage the claim.

IX.1. Purpose

Visual, non-invasive technical inspection of the new-build property by a licensed architect or technical architect, with the purpose of identifying construction deficiencies, finishing defects and items to be remedied that are detectable through visual examination, and drawing up the corresponding technical report with the snagging list.

IX.2. Nature of the service

The clauses of Part II (Real Estate Technical Inspection) fully apply with regard to the best-efforts obligation, visual and non-invasive nature, concept of material defect, exclusions, liability regime, time limits and cancellation. The particularities of this Part IX are understood as complementary and, in the event of contradiction, prevail over Part II.

IX.3. Specific scope for new-build

• Visual inspection of the accessible elements of the property covered by the engagement.
• Identification of visible defects typical of new-build (deficient finishes, incorrect trims, non-functional elements, apparent deviations from the specifications document where these are provided by the client).
• Preparation of a snagging list with the description and, where applicable, graphic support of each detected deficiency.

IX.4. Services NOT included

The following are expressly outside the service:

• Attendance or presence at the handover of keys by the developer.
• Relationship, contact, negotiation or communication with the developer on behalf of the client.
• Drafting of formal claims (burofax, lawsuit, remediation submissions) addressed to the developer or any third party.
• Legal advice on claim strategy, legal time limits, compensation or judicial proceedings.
• Follow-up of the remediation process for the defects by the developer or their contractors.
• Verification of installations reserved to qualified technicians (electrical certificates, gas certificates, etc.).

The report delivered by Revicasa is a supporting technical document. Its use to claim from the developer is entirely the responsibility of the client, who will freely decide how to use it, including, where appropriate, with the assistance of a lawyer.

IX.5. Information to be provided by the client

• Developer's specifications document, if available (recommended for comparing finishes).
• Plans or contractual documentation of the transaction, if available.
• Access to the property on the agreed date (the client must already have possession, keys or authorisation to access).

IX.6. Liability regime

Same regime as Part II. Revicasa is not liable:

• For the consequences of the client's decision on how to use the report against the developer.
• For the outcome of any claim or negotiation that the client undertakes on the basis of the report.
• For the legal time limits applicable to the warranties of Law 38/1999 (LOE) nor for their correct invocation; the client must have their own legal assistance for these matters.
• For defects not detectable through visual inspection or that manifest themselves after the date of the visit.

IX.7. Time limits, prices and cancellation

The time limits, prices and cancellation regime of Part II (Real Estate Technical Inspection) fully apply.

Technical report signed by a licensed architect with legal validity as party expert evidence, intended for use in the client's judicial, administrative or extrajudicial proceedings.

X.1. Purpose

Issuance of a technical expert report on the condition, pathology, valuation or any other relevant technical matter of a property, for the purpose of being used as evidence in judicial, administrative proceedings or in the client's extrajudicial negotiations.

X.2. Signing technician

The expert report is signed by a licensed architect with legal authorisation to issue reports with evidentiary validity, as well as, where applicable, by a licensed technical architect on matters within their competence. The identity and bar number of the signing technician will be expressly stated in the report itself.

The condition of being a licensed professional enables the technician to ensure that the report may be submitted and assessed as party expert evidence in accordance with the Civil Procedure Act and the applicable procedural regulations.

X.3. Engagement modality

The expert report is issued by engagement of the client themselves (party expert), who subsequently submits it to the proceedings they consider appropriate. Revicasa does not provide direct judicial designation services nor act as a court-appointed expert, unless an engagement of that nature is exceptionally accepted by express and specific agreement.

X.4. Scope of the service

• Technical visit to the property covered by the expert engagement.
• Performance of the technical checks, measurements and observations necessary within the scope of the signing technician and of its non-invasive nature, save for express agreement on specific additional tests.
• Graphic documentation (photographs, diagrams, plans) supporting the conclusions of the report.
• Drafting of the expert report in accordance with the technical and formal criteria required for its evidentiary validity.
• Availability for ratification of the report in court when agreed and when such additional service has been contracted.

X.5. Conservation of evidence and materials

Revicasa applies a conservation protocol for the evidence, measurements and graphic documentation obtained:

• Photographic and documentary record with identification of date, time and author.
• Conservation of the original files for a minimum of 6 years from the issuance of the report, given their potential evidentiary relevance.
• Client access to the originals if needed to be submitted as evidence.

X.6. Limitations

• The expert service does not include the procedural representation of the client, which corresponds to a lawyer and procurator.
• It does not include legal advice on the procedural strategy or the outcome of the proceedings.
• The technical opinions expressed in the report are those of the signing architect in their capacity as party expert; Revicasa does not guarantee the outcome of the proceedings nor the weight that the competent body grants to the report.
• Invasive or destructive tests are not carried out, save for express agreement and always with the authorisation of the owner and, where applicable, of the court.

X.7. Ratification in court

If the proceedings require ratification of the report in court (hearing, trial), the signing architect will travel to the court premises in accordance with the specific conditions agreed. Fees for travel, appearance and, where applicable, cross-examination with opposing experts are not included in the base price of the report and will be invoiced separately save for express agreement.

X.8. Information to be provided by the client

• Specific subject of the expert work (what must be analysed and for what purpose).
• Relevant prior documentation (purchase contract, quotes, previous reports, communications with the counterparty, police reports, background information).
• Judicial or extrajudicial proceedings in which it will be used, if already initiated.
• Access to the property covered by the expert work, on the agreed date and conditions.

X.9. Liability regime

The professional liability of the signing architect is covered by their professional civil liability insurance policy through their professional association. Revicasa is liable for the coordination and provision of the service in accordance with Part I and applies the general quantitative limitation (consumers: insurance policy; B2B: amount of the service + insurance policy).

Revicasa is not liable for the outcome of the judicial or extrajudicial proceedings in which the report is used, nor for the assessment that the competent body makes of its content, nor for the conduct of opposing experts or of the evidence as a whole.

X.10. Time limits

The time limits of the expert report are specific to the engagement and are agreed in the quote, depending on the technical complexity and the need for additional evidence or documentation. Indicative time limits: between 10 and 30 business days from the visit, extendable where appropriate.

X.11. Confidentiality

The expert report is confidential and is delivered exclusively to the client and to those expressly authorised by them (their lawyer, procurator, court where applicable). Revicasa and the signing technician keep professional secrecy regarding the content of the report and the information obtained in the context of the engagement.

(You should only fill in and send this form if you wish to withdraw from the contract within the 14 calendar day period)

To the attention of INSPECTORES INMOBILIARIOS, S.L.

— Calle Marie Curie, 5-7, Edificio Alpha, Planta 4, Oficina 4.1, 28521 Rivas-Vaciamadrid (Madrid)
— administracion@revicasa.com

I hereby give notice that I withdraw from my contract for the provision of the following service:

• Service contracted:
• Date of contracting:
• Consumer's name:
• Consumer's address:
• Signature (only if submitted on paper):
• Date: