Question 1

How long does the inspection take?

Accepted Answer

It depends on the size and characteristics of the property. A typical inspection of a medium-sized flat takes between 1 and 2 hours. Detached houses or large properties may take a bit longer.

Question 2

What exactly do you check?

Accepted Answer

We review over 250 key points: structure, installations, damp, joinery and general condition. The goal is to detect visible issues and potential risks before purchase.

Question 3

Do I need to be present?

Accepted Answer

It's not required. You can attend if you wish, but the technician carries out the inspection independently and you'll get all the information in the report.

Question 4

Should the owner or estate agency know?

Accepted Answer

Yes, authorised access to the property is required. Usually the visit is coordinated with the owner or the agency.

Question 5

Is the inspection superficial or in-depth?

Accepted Answer

It's a thorough technical inspection, with no need for building work. We detect visible defects, risks and signs that may indicate hidden issues.

Question 6

How much does an inspection cost?

Accepted Answer

The price depends on the type of property and its size. You can calculate it easily before booking with our online estimator.

Question 7

How is payment made?

Accepted Answer

Payment is taken at the end of the booking through a secure gateway. You can pay by debit or credit card.

Question 8

How is the price calculated?

Accepted Answer

It's based mainly on square metres and the type of home. This lets us match the service to the level of review needed.

Question 9

What if the property is larger or smaller than expected?

Accepted Answer

If there are significant differences, the price may be adjusted proportionally. We'll always let you know before any change.

Question 10

Can I cancel or change my booking?

Accepted Answer

Yes, you can do so with enough notice. Check the specific conditions during the booking process.

Question 11

What does the report include?

Accepted Answer

It includes a status summary, detected issues, photographs and recommendations. It also incorporates a cost estimate for potential repairs.

Question 12

When will I receive it?

Accepted Answer

You'll receive the report within a maximum of 48 working hours after the inspection. It's delivered ready to review and act on.

Question 13

Is it easy to understand?

Accepted Answer

Yes, it's designed to be clear and visual, with no unnecessary jargon. You'll quickly understand the condition of the property even if you don't have technical knowledge.

Question 14

Does it include cost estimates?

Accepted Answer

Yes, each relevant issue may include an indicative cost estimate. This helps you anticipate the necessary investment before buying.

Question 15

What format is it delivered in?

Accepted Answer

It's delivered in interactive digital format, accessible from mobile, tablet or desktop. You can consult it easily from any device.

Question 16

How do I book an inspection?

Accepted Answer

You just need to choose the service type, location and date. The process is quick and 100% online.

Question 17

Can I book without picking a date?

Accepted Answer

Yes, you can request the inspection without choosing a date. Our team will contact you to coordinate it with you.

Question 18

How far in advance should I book?

Accepted Answer

We recommend doing it 2-3 days in advance, especially outside major cities.

Question 19

What happens if access to the property isn't possible?

Accepted Answer

The visit will need to be rescheduled. It's important to secure access to the property before the inspection.

Question 20

Can I change the date?

Accepted Answer

Yes, you can modify it if you need to. We'll help you find new availability.

Question 21

Do you work across all of Spain?

Accepted Answer

We carry out inspections across most of the national territory. In some areas availability may be limited.

Question 22

Is there a travel cost?

Accepted Answer

In certain locations an additional cost may apply. It will be shown clearly before confirming the booking.

Question 23

Do you carry out inspections outside Spain?

Accepted Answer

We currently focus on Spain. For other cases, you can ask us directly.

Question 24

Where are you based?

Accepted Answer

We work with a nationwide network of technicians. You don't need to travel: we come to the property.

Question 25

What tools do you use?

Accepted Answer

We use professional tools such as thermal cameras, moisture meters and electrical testers. This allows a more precise inspection.

Question 26

What if serious issues are detected?

Accepted Answer

They'll be clearly reflected in the report with their risk level. So you can make decisions before buying.

Question 27

Can the report be used for negotiating?

Accepted Answer

Yes, you can use it as a basis to negotiate the price or conditions. It provides objective technical arguments.

Question 28

Who carries out the inspection?

Accepted Answer

The inspection is carried out by a qualified architect or technician with experience in property evaluation.

We answer your questions before the inspection

How long does the inspection take?

What exactly do you check?

Do I need to be present?

Should the owner or estate agency know?

Is the inspection superficial or in-depth?

Explore a complete report

Tell us about your case
and we'll help

We answer your questions before the inspection

How long does the inspection take?

What exactly do you check?

Do I need to be present?

Should the owner or estate agency know?

Is the inspection superficial or in-depth?

Explore a complete report

Tell us about your caseand we'll help

Tell us about your case
and we'll help